Privacy Policy

Effective Date: January 23, 2025

Resolve Government Relations ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you participate in our SMS campaigns ("the Campaign").

1. Information We Collect

When you participate in the Campaign, we may collect the following types of information:

Personal Information: This includes your name, phone number, and any other information you provide directly to us.
Message Content: Any responses or messages you send to us via SMS.
Usage Data: Information about your interaction with our SMS messages, such as whether you opened or responded to a message.

We do not intentionally collect information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

2. How We Use Your Information

The information we collect may be used for the following purposes:

To deliver SMS messages related to the Campaign.
To personalize your experience and improve our messaging strategies.
To respond to your inquiries or provide information you have requested.
To comply with legal obligations or protect our legal rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted service providers who assist us in operating the Campaign (e.g., SMS platforms or analytics providers).
Legal Obligations: We may disclose your information if required by law or in response to valid legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of our company assets, your information may be transferred to the new owners.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You may request access to or correction of your personal information.
Opt-Out: You may opt out of receiving SMS messages from us at any time by replying "STOP" to any of our messages.
Data Deletion: You may request that we delete your personal information, subject to legal obligations.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our SMS messages may include links to third-party websites or services. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated via SMS. Your continued participation in the Campaign after changes are made constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Resolve Government Relations

info@resolvegovernmentrelations.com

207.480.4820

141 Main Street Number 692 Freeport Maine 04032

By participating in our SMS campaign, you acknowledge that you have read, understood, and agreed to this Privacy Policy.